The Fon network in Japan is formed by SoftBank Fon WiFi hotspots. Here is all you need to know so you can connect to our network in Japan as a Fon Visitor.
Fon Visitors can use the service thanks to Promocodes, and can get access using two different ways:
- seemlessly using the Fon WiFi app (for any information, please visit Fon WiFi app help center)
- manually through a hotspot login page (following the below steps)
1. First time Fon Visitors (not already registered)
First promocode activation
If you wish to activate a promocode for the first time, look to see if a WiFi signal "FON_FREE_INTERNET" is in range of your device and if so, connect to it.
Open your web browser and wait for the SoftBank Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.
Click on "Redeem a promocode - Get it now!".
Sign up to create your Fon account.
Once the account is created, the following page will appear. Please introduce the promocode and click on the "Redeem" button.
Once your session starts, a timer will be displayed.
Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.
2. Recurring Fon visitors (already registered)
Connection using promocode in course
If you have activated a promocode previously and you still have remaining connection time and wish to reconnect to the network:
Look to see if a WiFi signal "FON_FREE_INTERNET" is in range of your device and if so, connect to it.
Open your web browser and wait for the SoftBank Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.
Select the "Pass and Fon users" radio button and log in with your username and password (email and password used for creating your Fon account).
Once logged in you will be able to surf directly. If not, it will mean your current promocode has expired and you will be invited to redeem a new promocode.
Notes:
- if you have difficulties completing this process, please click here to go to the troubleshooting instructions
- in order to avoid logging in manually (each time you want to connect to a Fon Spot), we recommend you to use the Fon WiFi app
Promocode activation
If you have valid promocodes and wish to activate one:
Look to see if a WiFi signal "FON_FREE_INTERNET" is in range of your device and if so, connect to it.
Open your web browser and wait for the SoftBank Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.
Click on "Redeem a promocode - Get it now!".
Click on "Already a member".
Log in with your username and password (email and password used for creating your Fon account).
Once logged in, the following page will appear. Please introduce the promocode and click on the "Connect" button.
Once your session starts, a timer will be displayed.
Notes:
- if you have difficulties completing this process, please click here to go to the troubleshooting instructions
- in order to avoid logging in manually (each time you want to connect to a Fon Spot), we recommend you to use the Fon WiFi app