The Fon network in the Channel Islands is formed by Jersey Telecom WiFi Fon hotspots. Here is all you need to know so you can connect to our network in the Channel Islands as a Fon Visitor.
Fon Visitors can use the service purchasing Fon Passes, and can get access using two different ways:
- seemlessly using the Fon WiFi app (for any information, please visit Fon WiFi app help center)
- manually through a hotspot login page (following the below steps)
Fon passes are available for purchase and only valid at JT Fon hotspots.
- First time Fon Visitors (not already registered): First pass purchase
- Recurring Fon visitors (already registered): Connect to keep using an active pass, activate a new pass available on your account, or buy a new pass
1. First time Fon Visitors (not already registered)
If you wish to purchase a pass for the first time, look to see if a WiFi signal "JT Fon" is in range of your device and if so, connect to it.
Open your web browser and wait for the JT Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.
Choose the 1 hour, 1 day or 5 days pass.
Sign up to create your Fon account.
Once the account is created, you will reach the check out. Choose your payment method: Credit card or PayPal.
For 1 day and 5 days passes, you will be able to tick the bullet "Use pass immediately after purchase" so the pass activates automatically after the payment confirmation. If not, please click here to know how to activate your pass afterwards.
When you choose Credit Card payment, the following page will come up. Enter your Credit Card details and follow the on screen instruction to complete the purchase and start surfing (if you chose to activate the pass immediately after purchase).
Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.
When you choose Paypal payment, the following page will come up. Login with your Paypal account and follow the on screen instruction to complete the purchase and start surfing (if you chose to activate the pass immediately after purchase).
Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.
2. Recurring Fon visitors (already registered)
Connect to keep using an active pass, activate a new pass available on your account, or buy a new pass
Look to see if a WiFi signal "JT Fon" is in range of your device and if so, connect to it.
Open your web browser and wait for the JT Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.
Select the radio button "Pass & Fon users" and log in with your username and password (email and password used for creating your Fon account).
Once logged in you will be able to surf directly.
If not, it will mean your current pass has expired and you will see the list of available Fon passes (if you have Fon passes left) and will be able to choose the one you wish to activate by clicking the "Use" button. Once the pass is activated your session starts.
If you don't have any passes left, you will be invited to purchase a new pass.
Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions