Pass user in Australia

The Fon network in Australia is formed by Telstra Fon WiFi hotspots. Here is all you need to know so you can connect to our network in Australia as a Fon Visitor.

Fon Visitors can use the service purchasing Fon Passes or redeeming Promocodes (see details here), and can get access using two different ways:

• seemlessly using the Fon WiFi app (for any information, please visit Fon WiFi app help center)
• manually through a hotspot login page (following the below steps)

 

1. First time Fon Visitors (not already registered): First pass purchase
2. Recurring Fon visitors (already registered): Connect to keep using an active pass, activate a new pass available on your account, or buy a new pass

 

1. First time Fon Visitors (not already registered)

First pass purchase

If you wish to purchase a pass for the first time, look to see if a WiFi signal "Fon WiFi" is in range of your device and if so, connect to it. 

Open your web browser and wait for the Telstra Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.

Choose the 1 hour, 1 day, 5 days or 30 days pass.

Sign up to create your Fon account.

Once the account is created, you will reach the check out. Choose your payment method: SMS (only for 1h-pass), Credit card or PayPal.

For 1 day, 5 days and 30 days passes, you will be able to tick the bullet "Use pass immediately after purchase" so the pass activates automatically after the payment confirmation. If not, please click here to know how to activate your pass afterwards.

 

• OPTION 1: SMS (only available for 1h-pass)

When you choose SMS payment, the following page will come up. From this page, select your country (the country where your mobile phone is registered) using the drop down menu.

Enter your mobile phone number and follow the on screen instruction. You will receive a confirmation number, use it to complete the purchase and start surfing.

 

• OPTION 2: Credit Card

When you choose Credit Card payment, the following page will come up. Enter your Credit Card details and follow the on screen instruction to complete the purchase and start surfing (if you chose to activate the pass immediately after purchase).

 

• OPTION 3: Paypal 

When you choose Paypal payment, the following page will come up. Login with your Paypal account and follow the on screen instruction to complete the purchase and start surfing (if you chose to activate the pass immediately after purchase).

Once your payment go through the Fon pass activates and your session starts.

 

2. Recurring Fon visitors (already registered)

Connect to keep using an active pass, activate a new pass available on your account, or buy a new pass

Look to see if a WiFi signal "Fon WiFi" is in range of your device and if so, connect to it.

Open your web browser and wait for the Telstra Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.

Click on the yellow button "Fon members login in here":

This page will be displayed. Select the radio button "Pass & Fon users" and log in with your username and password (email and password used for creating your Fon account).

Once logged in you will be able to surf directly.

If not, it will mean your current pass has expired and you will see the list of available Fon passes (if you have Fon passes left) and will be able to choose the one you wish to activate by clicking the "Use" button. Once the pass is activated your session starts.

If you don't have any passes left, you will be invited to purchase a new pass.