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Pass & Promocode user in Australia

The Fon network in Australia is formed by Telstra WiFi Fon hotspots. Here is all you need to know so you can connect to our network in Australia as a Fon Visitor.

Fon Visitors can access the network using Fon Passes & Promocodes.

 

1. First time Fon Visitors (not already registered)

First pass purchase

If you wish to purchase a pass for the first time, look to see if a WiFi signal "Telstra Air" or "Fon WiFi" is in range of your device and if so, connect to it. 

Open your web browser and wait for the Telstra Fon login page to load. If it doesn't, type any web address, i.e. "www.wikipedia.org" into your browser's address bar.

Choose the 1 hour, 1 day, 5 days or 30 days pass.

Sign up to create your Fon account.

Once the account is created, you will reach the check out. Choose your payment method: SMS (only for 1h-pass), Credit card or PayPal.

For 1 day, 5 days and 30 days passes, you will be able to tick the bullet "Use pass immediately after purchase" so the pass activates automatically after the payment confirmation. If not, please click here to know how to activate your pass afterwards.

 

  • OPTION 1: SMS (only available for 1h-pass)

When you choose SMS payment, the following page will come up. From this page, select your country (the country where your mobile phone is registered) using the drop down menu.

Enter your mobile phone number and follow the on screen instruction. You will receive a confirmation number, use it to complete the purchase and start surfing.

Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.

 

  • OPTION 2: Credit Card

When you choose Credit Card payment, the following page will come up. Enter your Credit Card details and follow the on screen instruction to complete the purchase and start surfing (if you chose to activate the pass immediately after purchase).

Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.

 

  • OPTION 3: Paypal 

When you choose Paypal payment, the following page will come up. Login with your Paypal account and follow the on screen instruction to complete the purchase and start surfing (if you chose to activate the pass immediately after purchase).

Once your payment go through the Fon pass activates and your session starts.

Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.

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First promocode activation

If you wish to activate a promocode for the first time, look to see if a WiFi signal "Telstra Air" or "Fon WiFi" is in range of your device and if so, connect to it. 

Open your web browser and wait for the Telstra Fon login page to load. If it doesn't, type any web address, i.e. "www.wikipedia.org" into your browser's address bar.

Click on "Redeem a promocode". 

Sign up to create your Fon account.

Once the account is created, the following page will appear. Please introduce the promocode and click on the "Buy now" button.

Once your session starts, a timer will be displayed.

Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.

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2. Recurring Fon visitors (already registered)

Connection using pass or promocode in course

If you have activated a Fon pass or a promocode previously and you still have remaining connection time and wish to reconnect to the network:

Look to see if a WiFi signal "Telstra Air" or "Fon WiFi" is in range of your device and if so, connect to it.

Open your web browser and wait for the Telstra Fon login page to load. If it doesn't, type any web address, i.e. "www.wikipedia.org" into your browser's address bar.

Click on the yellow button "Fon members login in here":

This page will be displayed. Log in with your username and password (email and password used for creating your Fon account).

Once logged in you will be able to surf directly. If not, it will mean your current pass or promocode has expired and you will be invited to purchase or activate a new pass or redeem a new promocode.

Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.

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Pass activation

If you have available Fon passes in your account and wish to activate one to reconnect to the network:

Look to see if a WiFi signal "Telstra Air" or "Fon WiFi" is in range of your device and if so, connect to it.

Open your web browser and wait for the Telstra Fon login page to load. If it doesn't, type any web address, i.e. "www.wikipedia.org" into your browser's address bar.

Click on the yellow button "Fon members login in here":

This page will be displayed. Log in with your username and password (email and password used for creating your Fon account).

Once logged in, you will see the list of available Fon passes (if you have Fon passes left) and will be able to choose the one you wish to activate by clicking the "Use" button.

The list of available passes show passes grouped by type: 1 Hour, 1 Day, 5 Days or 30 Days. Underneeth the type you'll see the amount of passes (of that kind) left for example 1 Hour (2 available). When you click on the "Use" button, one pass of the type selected is activated and deducted from the amount.

Once the pass is activated your session starts.

Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.

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Promocode activation

If you have valid promocodes and wish to activate one: 

Look to see if a WiFi signal "Telstra Air" or "Fon WiFi" is in range of your device and if so, connect to it. 

Open your web browser and wait for the Telstra Fon login page to load. If it doesn't, type any web address, i.e. "www.wikipedia.org" into your browser's address bar.

Click on "Redeem a promocode". 

Click on "Login here".

Log in with your username and password (email and password used for creating your Fon account).

Once logged in, the following page will appear. Please introduce the promocode and click on the "Buy now" button.

Once your session starts, a timer will be displayed.

Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.

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