The Fon network in UK is formed by our standard Fon Spots and BTWiFi-with-Fon hotspots. Here is all you need to know so you can connect to our network in the UK as a Sharing member.
Sharing members can get access using two different ways:
- seemlessly using a co-branded connecion manager app (only available for our partners customers in Portugal, Belgium, Greece and Poland)
- seemlessly using the Fon WiFi app (only available for active residential Fonera owners)
- manually through a hotspot login page (following the below steps)
1. Sharing members through BT
If you are a BT subscriber with the Fon service enabled on your router:
- Look to see if a WiFi signal "BTWiFi-with-FON" is in range of your device and if so, connect to it.
- Open your web browser and wait for the BT Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.
- Select "BT Broadband" and log in with your username and password:
Once logged in, your session will start.
Notes: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.
2. Sharing members through other ISP partners outside the UK
Free access is only valid at BTWiFi-with-Fon hotspots. Your credentials will not be accepted on premium BT Wi-fi hotspots, which belong to BT's dedicated network (only for BT customers).
If you are a Fon ISP partner member with the Fon service enabled on your ISP router:
- Look to see if a WiFi signal "BTWiFi-with-FON" is in range of your device and if so, connect to it.
- Open your web browser and wait for the BT Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.
- Select "Fon" and log in with your username and password.
Once logged in, your session will start.
Notes: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.
3. Fonera owners
Free access is only valid at BTWiFi-with-Fon hotspots. Your credentials will not be accepted on premium BT Wi-fi hotspots, which belong to BT's dedicated network (only for BT customers).
If you have an active Fonera:
- Look to see if a WiFi signal "BTWiFi-with-FON" is in range of your device and if so, connect to it.
- Open your web browser and wait for the BT Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.
- Select "Fon" and log in with your Fon username and password (correspond to the email address and password used during the registration of your Fonera).
Once logged in, your session will start.
Notes: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.