The Fon network in UK is formed by BTWiFi-with-Fon hotspots. Here is all you need to know so you can connect to our network in the UK as a Fon Visitor.
Fon Visitors can use the service purchasing Fon Passes or redeeming Promocodes (see details here), and get access using two different ways:
- seemlessly using the Fon WiFi app (for any information, please visit Fon WiFi app help center)
- manually through a hotspot login page (following the below steps)
Fon passes are available for purchase and only valid at BTWiFi-with-Fon hotspots. They can't be used on premium BT Wi-fi hotspots, which belong to BT's dedicated network.
Note: Fon passes are also available offline (no need to be connected to a BTWiFi-with-Fon hotspot) through this link. The purchasing process is the same as described below.
- First time Fon Visitors (not already registered): First pass purchase
- Recurring Fon visitors (already registered): Connect to keep using an active pass, activate a new pass available on your account, or buy a new pass
1. First time Fon Visitors (not already registered)
First pass purchase
If you wish to purchase a pass for the first time, look to see if a WiFi signal "BTWiFi-with-FON" is in range of your device and if so, connect to it.
Open your web browser and wait for the BT Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.
Choose the 1 hour, 1 day or 5 days pass.
Sign up to create your Fon account.
Once the account is created, you will reach the check out. Choose your payment method: SMS (only for 1h-pass), Credit card, PayPal or Amazon Payments.
When you choose SMS payment, the following page will come up. From this page, select your country (the country where your mobile phone is registered) using the drop down menu.
Enter your mobile phone number and follow the on screen instruction.
Note: you can save your phone number in order to enable one click express purchasing for next purchases. To do so, tick the corresponding checkbox and click Continue. If one day you decide to disable this service, please get in touch with Boku, our SMS payment provider.
You will receive a confirmation number, use it to complete the purchase and start surfing (the pass will activate automatically).
Once the pass is activated your session starts and a timer is displayed.
Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.
When you choose Credit Card payment, the following page will come up. Enter your Credit Card details and follow the on screen instruction to complete the purchase and start surfing (the pass will activate automatically).
Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.
When you choose Paypal payment, the following page will come up. Login with your Paypal account and follow the on screen instruction to complete the purchase and start surfing (the pass will activate automatically).
Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.
When you choose Amazon Payments, the following page will come up. Login with your Amazon Payments account.
Choose the credit/debit card you wish to use and click the yellow button "Click here to Pay". Once the purchase is completed, you'll be able to start surfing (the pass will activate automatically).
Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.
2. Recurring Fon visitors (already registered)
Connect to keep using an active pass, activate a new pass available on your account, or buy a new pass
Look to see if a WiFi signal "BTWiFi-with-FON" is in range of your device and if so, connect to it.
Open your web browser and wait for the BT Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.
Select "Fon" and log in with your username and password (email and password used for creating your Fon account).
Once logged in you will be able to surf directly.
If not, it will mean your current pass has expired and you will see the list of available Fon passes (if you have Fon passes left) and will be able to choose the one you wish to activate by clicking the "Use" button. Once the pass is activated your session starts.
If you don't have any passes left, you will be invited to purchase a new pass.
Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions