The Fon network in Germany is formed by Deutsche Telekom Fon WiFi hotspots. Here is all you need to know so you can connect to our network in Germany as a Fon Visitor.
Fon Visitors can use the service purchasing Fon Passes, and can get access using two different ways:
- seemlessly using the Fon WiFi app (for any information, please visit Fon WiFi app help center)
- manually through a hotspot login page (following the below steps)
Note: The pass sale on Telekom_FON hotspots is entirely managed by DT. For any related inquiry, please contact DT support team.
- First time Fon Visitors (not already registered): First pass purchase
- Recurring Fon visitors (already registered): Connect to keep using an active pass, activate a new pass available on your account, or buy a new pass
1. First time Fon Visitors (not already registered)
First pass purchase
If you wish to purchase a pass for the first time, look to see if a WiFi signal "Telekom_FON" is in range of your device and if so, connect to it.
Open your web browser and wait for the Deutsche Telekom Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.
The following page will come up:
In "Buy access" > "Buy a HotSpot Pass", choose the 1 day, 1 week or 1 month pass:
Sign up to create your account, add your billing information and choose your payment method. Follow the on-screen instructions to complete the purchase.
Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.
2. Recurring Fon visitors (already registered)
Connect to keep using an active pass, activate a new pass available on your account, or buy a new pass
Look to see if a WiFi signal "Telekom_FON" is in range of your device and if so, connect to it.
Open your web browser and wait for the Deutsche Telekom Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.
Click on the tab "Fon Login" and select "Fon" in the drop down menu:
Log in with your username and password (email and password used for creating your Fon account):
Once logged in you will be able to surf directly.
If not, it will mean your current pass has expired and you will see the list of available Fon passes (if you have Fon passes left) and will be able to choose the one you wish to activate by clicking the "Use" button. Once the pass is activated your session starts.
If you don't have any passes left, you will be invited to purchase a new pass.
Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions