The Fon network in Germany is formed by Deutsche Telekom Fon WiFi hotspots. Here is all you need to know so you can connect to our network in Germany as a Fon Visitor.

Fon Visitors can use the service thanks to Fon Passes, and can get access using two different ways:

• seemlessly using the Fon WiFi app (for any information, please visit Fon WiFi app help center)
• manually through a hotspot login page (following the below steps)

Note: The pass sale on Telekom_FON hotspots is entirely managed by DT. For any related inquiry, please contact DT support team.

1. First time Fon Visitors (not already registered) 
• First pass purchase
• First promocode activation
2. Recurring Fon visitors (already registered) 
• Connection using pass in course
• Pass activation

 

1. First time Fon Visitors (not already registered)

First pass purchase

If you wish to purchase a pass for the first time, look to see if a WiFi signal "Telekom_FON" is in range of your device and if so, connect to it. 

Open your web browser and wait for the Deutsche Telekom Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.

The following page will come up: 

In "Buy access" > "Buy a HotSpot Pass", choose the 1 day, 1 week or 1 month pass:

Sign up to create your account, add your billing information and choose your payment method. Follow the on-screen instructions to complete the purchase.

 

First promocode activation

If you wish to activate a promocode for the first time, look to see if a WiFi signal "Telekom_FON" is in range of your device and if so, connect to it. 

Open your web browser and wait for the Deutsche Telekom Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.

Click on "Voucher code", introduce the promocode and click on the "Redeem" button:

Note: if you have difficulties completing this process, please click here to go to the troubleshooting instructions.

 

2. Recurring Fon visitors (already registered)

Connection using pass in course

If you have activated a Fon pass previously and you still have remaining connection time and wish to reconnect to the network:

Look to see if a WiFi signal "Telekom_FON" is in range of your device and if so, connect to it.

Open your web browser and wait for the Deutsche Telekom Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.

Click on the tab "Fon Login" and select "Fon" in the drop down menu:

Log in with your username and password (email and password used for creating your Fon account):

Once logged in you will be able to surf directly. If not, it will mean your current pass has expired and you will be invited to purchase or activate a new pass.

 

Pass activation

If you have available Fon passes in your account and wish to activate one to reconnect to the network:

Look to see if a WiFi signal "Telekom_FON" is in range of your device and if so, connect to it.

Open your web browser and wait for the Deutsche Telekom Fon login page to load. If it doesn't, type any web address, i.e. "www.bbc.com" into your browser's address bar.

Click on the tab "Fon Login" and select "Fon" in the drop down menu:

Log in with your username and password (email and password used for creating your Fon account):

Once logged in, you will see the list of available Fon passes (if you have Fon passes left) and will be able to choose the one you wish to activate by clicking the "Use" button.

The list of available passes show passes grouped by type: 1 Day, 1 Week or 1 Month. Underneeth the type you'll see the amount of passes (of that kind) left for example 1 Hour (2 available). When you click on the "Use" button, one pass of the type selected is activated and deducted from the amount.

Once the pass is activated your session starts and a timer is displayed.