Scroll

All you need to know as a Fon Visitor

  1. About Fon Access
  2. About Fon Spots

 

About Fon Access (Passes & Promocodes)

Fon Passes


Modalities

Fon Passes are designed almost exclusively for non-sharing members (Fon Visitors), to access the internet through Fon Spots.

The most common Fon Passes are 1 hour, 1 day, 5 days and 30 days, and are available for sale connecting to Fon Spots.

Passes can be used only on the network where they were purchased.

Passes offer:

  • 1 Hour Fon Pass: Provides 60 consecutive minutes of unlimited connection (expires 60 minutes after purchase). 
  • 1 Day Fon Pass: Provides 24 consecutive hours of unlimited connection (expires 24 hours after activation).
  • 5 Days Fon Pass: It's a bundle of 5 individual 1 day passes. Once you activate the first day pass, a timer will be displayed showing the time remaining for the current 24h connection time period. It will expire after 24 hours, while the 4 remaining day passes will be credited to your account for future connections. 
  • 30 Days Fon Pass: Provides 30 consecutive days of unlimited connection (expires 30 days after activation). For the moment, it's only available on SFR, Proximus, Netia, KPN and MWEB networks.

Fon Passes activate right after they are purchased - if you ticked the bullet "Use pass immediately after purchase" during the purchase process, unless a previous Fon Pass is still active. In that case, they will be credited to your account and won't expire until you decide to use them, on the network where they were purchased, valid during 365 days after the date of purchase.

Offline pages

In the UK and in France, Fon passes are also available offline, which means you don't need to be connected to a Fon Spot to buy them. Instead, you will be able to access the website corresponding to the country in which you wish to use the service, no matter where you are at the moment of the purchase. 

Passes purchased offline are credited to your Fon account and you have 1 year (from the date of the purchase) to activate them. As for passes purchased on Fon Spots, these will be usable only on the network where they were purchased (BT Fon passes can be activated only on BTWiFi-with-Fon hotspots, and SFR Fon passes only on SFR WiFi FON hotspots).


Microsoft Store

Passes can be purchased through Microsoft Store in some countries. As their activation and usage differ from traditional Fon passes, and the sale in this case is entirely managed by Microsoft, for any related inquiry, please contact Microsoft Support calling on one of the phone numbers listed here.

 

Next step: please click here in order to know how to purchase or activate passes in a specific country (refer to the First pass purchase instructions or Pass Activation instructions respectively).

Back to top

 

Fon Promocodes

Access can also be obtained using Promocodes, generally provided by Fon commercial partners (e.g. airports, hotels, loyalty programs, accommodation community marketplace, etc.). The connection time offered can vary (unlike passes), as it will be determined by the assigner of the promocode according to the campaign in course.

Promocodes must always be redeemed from a Fon Spot login page to get access to the internet.

There are 2 types of promocodes:

A promocode activated on the Fon network cannot be used on the Vodafone network, and vice versa.

Next step: please click here in order to know how to activate valid promocodes in a specific country (refer to the First promocode activation instructions or Promocode activation instructions respectively).

Back to top

 

Free trial

Some networks offer the possibility to try the service for free. This is a very convenient way to check the quality of the WiFi network you are connected to.

The networks offering a free trial are:

To use the free trial:

  1. Look to see if one of these WiFi signals is in range of your device and if so, connect to it. 
  2. Open your web browser and wait for the login page to load. If it doesn't, type any web address, i.e. "www.wikipedia.org" into your browser's address bar.
  3. Click on the link or button called "Free trial" (or similar).
  4. Sign up to create your Fon account or sign in if you are registered already.

You're ready to surf for free!

You will be able to use the free trial once, every week.

Next step: please click here in order to know how to purchase passes in a specific country (refer to the First pass purchase instructions).

Back to top

 

About Fon Spots

Fon Spots are created by Foneras and Fon ISP partner routers.

They always contain the word "Fon" for example: 

Fon Spots worldwide can be located in advance using our Maps

To be able to connect to a Fon Spot you need:

  • A WiFi capable device with a web browser i.e. laptop, smartphone or any other WiFi device which has a browser. 
  • A Fon account (you will be asked to create one during the purchase process).

You will be required to login each time you connect to the internet through a Fon Spot, so we recommend that you mark the "Remember me on this computer" checkbox. If you wish to disconnect from a Fon Spot, simply disconnect from the WiFi Signal or switch off your device. There is no need to log out.

At the same Fon Spot* you can connect using more than one device at the same time (up to a maximum of 3 connections per Fon account).  However, at different Fon Spots it is not possible to connect using the same account at the same time. 

*Partnered Fon Spots in Belgium, The Netherlands, Greece and Germany are limited to one connection per Fon account.

Next step: click here to know how to connect to Fon in a specific country.

Back to top

 

 

Was this article helpful?
4 out of 6 found this helpful
Have more questions? Submit a request

Comments