If you are subscribed to Telstra and need assistance enabling Fon, joining the (Fon) network or have any other enquiry about the service or your (Fon) account, please contact a Telstra support representative calling on 133 933 (from Australia) or +61 2 9242 0570 (from abroad).
@wifi.telstra.com accounts are handled by Telstra directly and Fon support cannot access, reset or modify them in any way.