The manufacture and sale of Foneras has been discontinued since 2015.
The only available alternative to enjoy all the benefits of the Fon Community as a sharing member is to subscribe directly to any of our telco partners. They are listed by countries at this page.
How do I return my Fonera under warranty?
To return your Fonera please contact Customer Care submitting a ticket providing:
- reason of the return
- invoice number
- email address used to place your order.
Do I have to assume the shipping cost if I return my Fonera?
The return of an old damaged unit under warranty implies that you will have to assume this cost.
Fonera Warranty Summary
The Fonera has a 2 year warranty which begins at the time you receive your unit. For more information, please see the Fon General Purchase Terms here.
Payment issue: PayPal purchase cannot be completed
Please note Fon products can be purchased only in euros and US dollars. If your PayPal account default currency is different, it will create a conflict and you will not be able to issue the payment.
To solve this issue, please simply follow these instructions:
- Log in to your PayPal account
- Click Money at the top of the page
- Click Manage Currency
- Choose the currency to make Primary (€ or US $)
- Click Make Primary
Once done, you should be able to issue the payment normally.