If you are subscribed to BT and need assistance enabling Fon, joining the (Fon) network or have any other enquiry about the service or in general, please contact BT support clicking here.
Or, if you have any questions with regards to your account, please contact a BT support representative on 0800 022 3322 or sending an email to btwifi.support@bt.com.
@btinternet.com and @btopenworld.com accounts are handled by BT directly and Fon support cannot access, reset or modify them in any way.